At Artykoala.com, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and referring website. We also collect information about your browsing behavior, such as the pages you view and the links you click.
When you make a purchase from our store, we collect personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information".
How We Use Your Information
We use the Order Information that we collect to fulfill any orders placed through our website. This includes processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.
We also use the Order Information to communicate with you and provide customer support. We may send you emails regarding your order, such as order updates and tracking information.
Sharing Your Information
We may share your personal information with third parties to help us use your data as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy)
Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at support@artykoala.com
Conclusion
Your privacy is important to us. We are committed to protecting your personal information and providing a secure and safe online shopping experience. By using our website and making a purchase, you consent to the collection and use of your information as outlined in this Privacy Policy.